About Neighbourhood Health Group
Who We Are
Neighbourhood Health Group is a clinically led provider of high-quality primary care services, delivering GMS contracts and mock CQC inspections across England. As part of the Celsus Group, we combine national expertise with local focus to bring innovation, structure, and sustainable healthcare to communities.
We’re committed to delivering the right care, at the right time, in the right place,always with compassion and dignity. Our approach is rooted in local delivery with central support, blending proactive care, digital tools, and strong community partnerships.
With a people-first culture, we invest in our teams to ensure continuity, accountability, and consistently high standards. Whether managing contracts or supporting inspections, we’re here to strengthen neighbourhood health, reduce risk, and deliver lasting value.
Our Services
GMS Contract Management
We take full responsibility for running GMS contracts, combining hands-on operational management with clinically led oversight. From workforce planning and patient access to governance, finance, and digital systems, we ensure the service is safe, compliant, and built around the needs of the local population. With our experienced team at the helm, GP surgeries benefit from clear direction, operational stability, and a deep understanding of the pressures faced in primary care.
Our approach is grounded in local delivery with national support. We work closely with local stakeholders, community services, and clinical teams to deliver people-centred care that improves access, strengthens continuity, and achieves measurable outcomes. With the backing of the Celsus Group, we’re able to scale best practices, share resources, and build resilient services that grow with the neighbourhood, always putting patients and practice teams first.
CQC Readiness and Mock Inspections
Our mock CQC inspection service is designed to prepare your practice for the real thing, without the pressure. Led by experienced healthcare professionals who understand both the clinical and operational requirements of primary care, we assess your current systems, processes, and culture against the latest CQC Quality Statements and expectations. You’ll receive a realistic snapshot of where you stand, what’s working well, and where improvements can be made.
Unlike a box-ticking exercise, our inspections are rooted in value and improvement. We offer clear, practical recommendations tailored to your specific setting, along with guidance on how to evidence good practice, close compliance gaps, and strengthen your governance. Whether you’re newly established or well-established, our support is designed to add clarity and confidence to your CQC journey.
Our
Vision
To be the leading partner in neighbourhood-based healthcare, known for setting the standard in safe, responsive, and people-centred care. We aim to empower local teams, enhance patient experience, and shape a stronger, more resilient primary care system across England.
Our
Mission
To deliver high-quality, compassionate, and efficient primary care services that improve lives at the heart of every neighbourhood.
Our Values
Our team is led by seasoned clinical experts. Their combined experience in frontline care, quality improvement, and system leadership ensures that our guidance is not only regulatory but deeply rooted in the realities of modern general practice.
Compassion is not a tick-box, it’s the foundation of our neighbourhood-first approach. We work closely with local communities to ensure care is personal, responsive, and respectful, so that every patient feels seen, heard, and valued. With the strength of a national network and the heart of local delivery, we’re committed to improving lives, one neighbourhood at a time.
We believe that safe care is the foundation of high-quality, effective healthcare. It’s not just about meeting standards; it’s about consistently delivering care you can trust. By embedding safety into every layer of our approach, we help practices raise the bar, reduce risk, and deliver better outcomes for patients and teams alike.
Strong leadership underpins resilient and efficient healthcare. We work alongside practices to nurture confident, inclusive leadership that not only drives cultural change and quality improvement, but also streamlines systems and supports smarter, more effective decision-making. By listening first, we help shape leadership that delivers, for teams, patients, and the wider community.
In a constantly evolving healthcare landscape, adaptability is key. We go beyond identifying issues, we help practices respond with agility and fresh thinking. By turning insight into innovative, practical solutions, we support services to evolve, stay ahead of challenges, and continuously improve the patient experience.
Great People
Our Team
James Stevenson
Mariann Cleverley
Lorraine Gray
Dr Chopra
Our History
Neighbourhood Health Group is part of the Celsus Group, a trusted name in healthcare since 2008. What began with placing GPs into practices across England has grown into a nationwide operation supporting both staffing and service delivery in primary and secondary care. Over the years, Celsus has placed more than 20,000 clinicians, covered over one million shifts, and facilitated care for hundreds of thousands of patients.
What Our Clients Say
Their attention to the detail of our requirements is faultless and bookings are confirmed asap with supporting documents always on time. The standard of their documentation was commended by the CQC at our recent inspection.
The service I have received from them has been excellent and they have been such a help to us during a very difficult time in the practice with one doctor emigrating and one doctor on sick leave. I would have no hesitation in recommending them.
They have always demonstrated an excellent ability to communicate updates with us regularly and are always on hand via phone or emails for bookings or queries. They provide great customer service to us and no request is too much trouble.
Get In Contact With Us
Whether you’re looking to schedule a mock CQC inspection, explore GMS contract support, or simply learn more about how we can help your practice thrive, we’d love to hear from you. At Neighbourhood Health Group, we’re here to offer expert guidance, collaborative solutions, and ongoing support tailored to your needs. Fill out the form below or reach out directly, and a member of our team will be in touch shortly.